Please note that our web/printed sailing schedule is a guideline.
Q – Do I need to have a reservation to sail on your ships?
A – Yes we always recommend a reservation.
- For a meal cruise we require at least 24 hours advanced reservation as we deal with a caterer to supply our meals.
- For a sightseeing cruise you may book the day of the cruise.
We do recommend calling ahead, to ensure yourself a seat.
Q – What methods of payment are accepted?
A – A major credit card is required for all reservations but you may opt to pay with cash upon arrival. If you would like to pay by cheque, it must have cleared 1 week before the cruise, so you must send it well in advance of your cruise.
Q – What is your cancellation policy?
A – We have a no cancellation policy with no refunds. It is just like ticket master, you buy a ticket and you go to the show.
Q – What happens if it rains or the weather is threatening?
A – We sail rain or shine. The only totally exposed areas on either of our ships is the uppermost deck. Our dining rooms are fully enclosed. The weather must be extreme in order for us to cancel a cruise.
Q – Can I smoke on board? If so, where?
A – Yes. There are designated smoking areas on our ships.
- Segwun smoking area is located on the Stern (rear) Deck.
- Wenonah II smoking area is located on the Top Deck.
Q – Are your steamships wheelchair accessible?
A – Wenonah II is equipped with an elevator inside, and a ramp for boarding.
– Segwun’s lower deck is wheelchair accessible while its upper decks are accessible only by stairs.
Q – Where are the washrooms located on your ships, and are they wheelchair accessible?
A – The washrooms on the Segwun are located on the upper deck. There is one unisex washroom on the main level.
– The washrooms on the Wenonah are located on the lower deck and they are accessible via our onboard elevator.
Q – Who owns the ships?
A – Our Ships are owned by the Muskoka Steamship and Historical Society.
Q – Can I meet the Captain of the ship?
A – Yes you can! Please keep in mind that at times he will not be free to chat, but we always welcome out patrons who would like to meet the captain
Q – Can I visit the engine room?
A – On the Segwun you may visit the lower deck and view the engine from there. However you may not descend into the engine room itself. Unfortunately you may not visit the engine room on the Wenonah II.
Q – Are pets allowed?
A – No, unfortunately our furry friends are not allowed in compliance with both liquor and health codes.
Q – Is there free parking? Where is it located?
A – Yes! There is lots of free parking all around the Wharf. Our parking lot is located on Cherokee Lane in Gravenhurst, just beside our Ticket Office. There is also bus parking available in our parking lot.
Q – Do you have group rates? Do you do private charters? How about weddings?
A – Yes. For groups of 20 or more, or weddings and private charters please call our office and ask for Christi Gardner our Group Sales Manager.
Q – Will you be doing a 3 lakes tour this year?
A – We do different specialty cruises each year. This year for example we have the Cottage Tours, the Windermere Lunch Cruise, the Rosseau Village Farmer’s Market Cruise and many more.
Q – Where is the Muskoka Boat and Heritage Centre?
A – Right across the wharf from Muskoka Steamships, at 275 Steamship Bay Road . It is the red building with the green roof. You can see our 4 boat house doors at the water’s edge.
- If you are walking from Muskoka Steamships, you can follow the boardwalk right to the Heritage Centre.
- If you are driving from downtown Gravenhurst on Bay St turn right at the street lights onto Steamship Bay Road and you will see our colourful building on your right hand side.
Hours of Operation 10am – 6pm daily June 1 to October 19.
Q – Do I have to have a meal? Can I just sight see on a meal cruise?
A – No you do not have to have a meal! Sight Seeing Only passengers are always welcome.
Q – What is the menu?
Lunch - Spring/Fall
Assorted Rolls and Breads
Roast Tom Turkey with Sage & Thyme Stuffing and Cranberry Sauce
Mashed Yukon Gold Potatoes
Market Fresh Vegetables
Homemade Carrot Cake
Lunch - Summer
Assorted Rolls and Breads
Chicken Caesar Salad
Homemade Carrot Cake
Sunset Dinner
Assorted Rolls and Breads
Baby Green Salad with Poppy Seed Dressing
8oz Chateau Rib Medallion with Peppercorn Wine Sauce
Garlic Whipped Potatoes
Market Fresh Vegetables
Sweet Conclusions
Millionaire’s Row (Spring&Fall)
Assorted Rolls and Breads
Baby Green Salad with Poppy Seed Dressing
Stuffed Chicken Supreme
Market Fresh Vegetables
Garlic Whipped Potatoes
Homemade Carrot Cake
Millionaire’s Row Summer (Cold Buffet)
Rolls & Breads
Deli Meats, Cheddar Cheeses
Country Cole Slaw
Summer Potato Salad
Penne Pasta with Charred Vegetables & Sun Dried Tomato Vinaigrette
Seasonal Fruit Platter
Chef’s Selection of Cakes and Squares
Pirate Cruise
Dubloon Cakes (Pancakes)
Davey Jones Sausages
Please note that we do have a Vegetarian option available for every cruise.
Q – Can I bring my own food and drink onboard?
A – No, unfortunately in compliance with health codes because we are a “restaurant” we cannot allow outside food or drink. We have a snack bar on board if you do get hungry.
Q – How do I know when the second sitting is for meals and when it starts?
A – The purser or the captain will make an announcement when it is time for the second meal sitting during a meal cruise.
Q – Can I bring my drinks outside the bar area?
A – You may bring plastic beverage cups on the deck however glassware is not permitted outside the bar and dining areas.
Q – Can I have candles on my cake?
A – No, due to fire code restrictions we cannot allow candles in our dining rooms.
Q - Are there public washrooms available at the Muskoka Wharf?
A – Yes, they are located at the rear of the Lion’s Pavilion, across from Muskoka Steamships.
Q – What else is there to do around here?
A - www.discovermuskoka.ca
From the South
Take HWY-400 N toward Barrie
Continue on HWY-11 N (signs for Orillia/HWY-11/N Bay)
Take exit 169 on the left for Bethune Dr/DR-169 toward Gravenhurst
Turn left at the first streetlights onto Brock St. (It becomes Bay St )
Stay on Bay St (there is a right turn merge part way down, keep right)
Turn right at Cherokee Lane
Turn left into our parking lot. Welcome!
From the North
Take HWY-11 S toward Toronto .
Take exit 175 on the right for Bethune Dr /DR-169 toward Gravenhurst
Turn right at the first streetlights onto Brock St. (It becomes Bay St )
Stay on Bay St (there is a right turn merge part way down, keep right)
Turn right at Cherokee Lane
Turn left into our parking lot. Welcome!
Aft: Towards the stern of a vessel.
Bow: The front part of a ship
Bulkhead: A wall-like construction inside a ship.
Dory: A small rowing vessel with a narrow, flat bottom and high sides curving outward.
Fore or Forward:Towards the bow of a vessel.
Galley: A kitchen in a ship or airplane.
Helm: A wheel or tiller by which a ship is steered.
Keel: The central member on the bottom of the hull, extending from bow to stern.
Knot: 1. An interlacing of rope, cord, etc, drawn tight into a lump or end.
2. (Naut) A measure of Nautical speed about 1.125 statute miles per hour.
Mate: An officer of a merchant vessel ranking below the captain.
Quarterdeck: The rear part of the uppermost deck on a ship.
Rudder: A hinged or pivoted vertical blade or flat that is turned to steer a boat.
Port: The left hand side of a vessel facing forward.
Stern: The rear part of a ship.
Starboard: The right hand side of a vessel facing forward.
Tonnage: A measurement of the carrying capacity of a vessel.